Sellers
- Sellers Rules
- Dropshipping
- Buyer Abuse Policy
- Buy or Sell Outside of CoolOrca Policy
- Member-to-Member Contact Policy
- Fake Tracking numbers Penalty Policy
- Deceptive Fulfillment Policy
- Seller Policy Overview
- Business Agreement
- Prohibited Goods Policy
- Withdrawals & Payment
- Seller Rules Dispute Resolution
- Seller Verification
- Brands Items and Fake Brands Items
Regulations For Branded Goods
Last updated: June 4, 2023
Compensation and Sponsorship Policy for Cool Orca Sellers
This policy outlines the regulations for branded goods distribution on the Cool Orca Marketplace..
List of Documents Required
Sellers must provide the following documents to sell branded goods on the website:
- Permission to sell the brand
- Confirmation for their own brand
Terms and Conditions
By using our website, you agree to the following terms and conditions:
- Billing: The seller is responsible for billing the customer for the product.
- Pricing: The seller is responsible for setting the price of the product.
- Shipping: The seller is responsible for shipping the product to the customer.
- Returns: The seller is responsible for handling returns and refunds.
We take your privacy seriously. We will not sell or share your information with third parties without your consent. Our privacy policy can be found on our website.
Contact Information
If you have any questions or concerns about our compensation and sponsorship policy, please contact us at [insert contact information].
Transparent Brand Information Pages
We provide our customers with brand information pages to help them make informed buying decisions. Our brand information pages include the following information:
- Brand history
- Product information
- Reviews
- Ratings
Marketplace Seller Agreement
By becoming a seller on the Cool Orca marketplace, you agree to the terms and conditions outlined in the Marketplace Seller Agreement. This agreement includes the following:
- Vendor terms
- Prohibited items
- Limitations of liability
- Dispute resolution
Display of Legal Agreements
Legal agreements, such as the Marketplace Seller Agreement and Privacy Policy, are displayed on our website. It is important that you read and understand these agreements before selling on the website.
KYC (Know Your Customer) Documents
It is a legal requirement to prepare KYC documents based on the German Money Laundering Act. Sellers must upload these documents after their contract has been signed.
Tax Invoice
Inform sellers of the tax payable for marketplace services.
We hope that this policy will help our sellers understand the regulations for selling branded goods on the Cool Orca website. If you have any questions or concerns, please do not hesitate to contact us.